15-17 September 2021 Digital Conference [email protected]

General Information

Do I need to register to the conference?

Yes, everyone has to register to the conference. This way, we can track your participation and provide you we all the needed information.

How can I register for the conference?

To register for the conference please send your details (name, title, organization, email and phone number) to [email protected].

If you want to check how many free passes you have in your sponsor package, please contact [email protected].

How can I register the speakers for my session?

To register your speakers for the conference please send their details (name, title, organization, email and phone number) to [email protected].

Virtual Platform

Which platform are you using to host the virtual event on?

To deliver a seamless event experience, EHMA has chosen the virtual platform Hopin as its host for the 2021 Annual Conference.

How can I be sure that my computer will be compatible to watch and attend the streamed sessions?

You can test your streaming set up here: https://app.hopin.com/precall

Can I log in with a smartphone and which browsers are the platform compatible with?

The best experience will be provided on a laptop or desktop using Chrome or Firefox browsers. Please note that, if you will use a mobile device, some functionalities may be limited because of the screen size.

How will I be able to network at a digital event?

Throughout the Conference, there are several networking moments built into the agenda. You will be able to connect and network with all other attendees in numerous ways through the chat function, in our 1:1 speed networking sessions, and in our breakout discussion groups.

In addition to these sessions, you will be able to directly message attendees to chat 1:1, schedule private meetings and video calls during the conference.

What if I have technical issues and can’t access the Conference?

If you have any issues accessing the link or using the platform, please email [email protected]. During the conference, you will also be able to reach out to the EHMA Secretariat through the chat function on the platform. There will be a virtual help desk to make your experience as smooth as possible!

Will I receive a delegate list?

The delegate list is available to everyone via the platform. You will also be able to see who is online with you at the same moment through the people tab on the chat function.

Will I be able to get the contact details of attendees and speakers to contact them outside of the platform?

Due to GDPR regulation, we will not be able to disclose contact details of attendees and speakers. However, you will be able to connect with everyone inside the platform and ask to the contact details of the person(s) you are interested in directly.

Programme/Conference format

Will the sessions be recorded?

All sessions are recorded and will be shared with the audience after the end of the conference.

Am I going to trained on the use of the virtual platform before my session?

Only speakers and moderators will receive a short training prior to the event. During the training they will be showed how to use the platform for their session specifically.

Everyone else who is going to attend the session as a participant will not need training.

What will happen to my session after the Conference ends?


After the end of the conference, all recordings will be made available on the virtual platform so that all delegates will be able to watch it on demand.

EHMA will also produce a summary with the key messages and takeaways from the discussion. This summary will be then published later on in the Conference Report. For more information on the Report, you can email [email protected].

Virtual booth

Where will my booth be showcased?

Your personalized virtual booth will be showcased on the EXPO area. The EXPO  area is where EHMA delegates and members can “walk-around” to visit the booths that interest them, interact with the people behind them, and download content provided by the sponsors.

What is included in my virtual booth space?

You will have the opportunity to show a pre-recorded video, branding, click through URL’s to your site, and the ability to invite attendees to visit your booth. More specifically:

Sponsor Name. The name of the company, organisation, project.

Sponsor Email. The email where all emails from attendees who click the Register Interest button will be delivered.

Sponsor Headline. Any short text about you, e.g. motto or key message.

Background image and Logo. Details of sizes provided in the question ‘What image size and file dimensions do I need to produce for my booth?’ below.

About. A few words to make the booth more descriptive for the conference delegates.

Pre-recorded videos. You can place pre-recorded videos from YouTube, Vimeo, or Wistia on the Expo.

YouTube playlist. Adding a YouTube playlist will let delegates select which video(s) they want to watch.

The playlist link must include https://www.youtube.com/playlist?list= You can find the link by clicking the Playlist name at the bottom right corner of the YouTube window.

Session. If you will also host a session, delegates will be able to find it via your booth as well as via the official programme page.

Website link. The link that will bring delegates to your own website.

Twitter link. The link to Twitter profile to have delegates to get in contact with you on social media.

Facebook link. The link to Facebook profile to have delegates to get in contact with you on social media.

Instagram link. The link to Instagram profile to have delegates to get in contact with you on social media.

Linkedin link. The link to Linkedin profile to have delegates to get in contact with you on social media.

Button action. It can be either Register interest (sends delegates emails to the sponsor email on click) or Link to website (opens any website or external resource for downloading more content from the sponsor).

Additional Information Area. You can add additional information to your booth for the delegates by using the content area. This addition information can be: videos, hyperlinks, file downloads, quotes, or extensive descriptions.

All these information needs to be sent to [email protected].

Will I be able to modify the booth myself?

EHMA will set up your booth with all the basic information you will provide. After this initial phase, you can either keep sending information to EHMA to updated your booth or you can request access to be able to edit or make some changes to your booth yourself.

The access request has to be sent to [email protected] ONLY after all initial information (name, description, banner, video, images, links etc) are sent to and published by EHMA. You will then be invited to your booth set up page and be able to modify your booth.

What image size and file dimensions do I need to produce for my booth?

Event background

  • Recommended size: 2000x800px (5:2 aspect ratio)
  • Minimum size: 800x320px
  • Used in: Registration, Reception page, Background for the Stage that is not live yet

Sessions banner (if applicable)

  • Recommended: 1500x600px (5:2 aspect ratio)
  • Minimum size: 800x320px

Expo banner

  • Recommended size: 1500 x 750px (2:1 aspect ratio)
  • Minimum size: 1000 x 500px
  • Recommended: 1000x400px
  • Minimum: 500x200px
  • Used in: Reception page
  • Recommended: 1080x1080px
  • Used in: Expo segment

Can I chat with conference delegates via my booth?

Yes, once the event is live, delegates can also chat with you in a dedicated Booth chat.

Tip: Sponsor can ask EHMA to send a pinned message to the Booth chat with more details about their company/organisation or any external resources that might be helpful to the attendees.

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